* Risk Business: Pendulum’s Top 10 Risk Control Recommendations
Presenter: John Kiefner, Johnson Kendall Johnson
Each year, Pendulum’s consultants conduct hundred of on-site risk assessments at senior living facilities across the United States, closely scrutinizing high-risk operational and clinical processes. After an on-site is completed, their consultants produce a written report that summarizes their findings, highlighting areas of potential risk and areas that may hinder defensibility. Based on these findings, recommendations are made to help the facility implement new risk-reduction strategies and enhance defensibility.
We will be presenting the “Top 10” Risk Control Recommendations of 2015.
* Trials and Tribulations of Mediating Employment Practices Claims: What You Don’t Know Could be Costing You $$$$
Presenter: Jeffrey Daitz, Partner of Peckar & Abramson
Learn from a prominent national employment practices counsel on the benefits of mediation, common pitfalls, and how to best prepare your case for mediation. Understanding mediation and more importantly knowing the precise time to mediate a case can oftentimes save a Community time, energy, costs, and a disruption if business practices.
Participants will learn not only what mediation is all about, but also the varying styles and approaches to successfully mediating a case, whether it is before a state or federal employment practices agency, the court system or private mediation.
* True Success: The Art of Achievement in Times of Change
Presenter: Tom Morrison, Chairman
Morris Institute for Human Values
Tom’s will speak on “True Success: The Art of Achievement in Times of Change.” This presentation will focus on what it takes for success in any new challenge, or to implement any new program or path, in our work, or in our lives. Given the challenges and changes in the Senior Living Industry, Tom’s presentation will provide insight on how to evaluate your plans for the future. He asks the simple questions; “How are we ever going to come up with a new idea, if we never stop to think?”
* Compassionate Care & Who Cares for the Caregiver?
Presenter: Julie Rosen, Executive Director
Schwartz Center for Compassionate Healthcare
In today’s fast-paced, technology-focused, and increased cost-conscious healthcare environment, compassionate care is becoming increasingly difficult to provide.
Compassionate care is fundamental to the practice of all healthcare professions. It consists of effective communication, emotional support, and mutual trust and respect.
The assumption is the people who enter the healthcare profession are prepared to deal with everything they face on a daily basis when caring for the elderly. The reality is not the case and can often lead to burnout, and burnout is the enemy of compassion.
This presentation will focus on what more can be done to assist individual caregivers with recognizing and processing their own feelings of anguish and distress. Work with them to renew their compassion and sense of purpose. It will also focus on the importance of family interaction with caregivers, and teaching them the importance of this process. Finally, it will discuss creating a culture that values the health and well-being of its most important members – caregivers themselves.
* Cyber/Privacy Liability-Specifics for the Senior Living Industry
Presenter: John Mullen, Partner
Lewis Brisbois Bisgaard & Smith, LLP
In today’s technological world, businesses of all types are facing the reality that getting hacked has become a matter of WHEN, not IF.
John is the Chair of his firm’s Data Privacy & Network Security Practice and Co-Chair of the CLM Cyber Committee. John will shed insight into what cyber threats face the Senior Living Industry, in particular regarding the handling of Private Health Information (PHI). He will cover what happens next after a breach has occurred, and how to protect your business from the pitfalls of the still evolving insurance landscape.
* Three Risk Management Topics You Must Know
Presenters: JKJ Representatives
You trust us to be the insurance & risk management expert within the Senior Living Industry. As such, here are three important topics your Community should be addressing:
- Risk Transfer: Are you reducing or increasing your risk?
- Business Automobile: The exposures may surprise you
- Experience Modification Factor: The cost of workers’ compensation.
* The Business of Professional Sports Franchises
Presenters: Don Smolenski, President, Philadelphia Eagles and Frank Gumienny, Chief Financial Officer,Philadelphia Eagles
Everyone loves to talk about their favorite sports team – the players, coaches, wins, losses, and what they should have done differently. Have you ever wondered what goes on behind the scenes?
Sports Franchises are now a billion dollar industry and have become much more than what you see on the field during game day.
This presentation will be a behind the scenes look into the Business of Professional Sports Franchises. Don and Frank are two of the leaders behind the success and growth of the Philadelphia Eagles into a $2.4B franchise. They will discuss the complex issues surrounding sports franchises and how to become successful.
Your organization may not be a professional sports franchise, but I guarantee you will have a lot of takeaways on how to improve your Community……..and by the way, they may even take time to answer questions about the team too!!