Johnson, Kendall & Johnson, Inc.: An Accredited Better Business Bureau Business

Johnson Kendall & Johnson, Inc. has been an accredited better business bureau business since November 27, 2013. The Better Business Bureau (BBB) has determined that Johnson, Kendall & Johnson, Inc. meets the BBB accreditation standards, which includes a commitment to make a good faith effort to resolve any consumer complaints.

In order for a company to be considered an accredited better business bureau business the business needs to meet the following standards:

  • Build Trust

o Business is able to establish and maintain a positive track record in the marketplace

  • Advertise Honestly

o Business is able to adhere to established standards of advertising and selling

  • Tell the Truth

o Business is able to honestly represent products and services, including clear and adequate disclosures of all material terms

  • Be Transparent

o Business is able to openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy

  • Honor Promises

o Business abides by all written agreements and verbal representations

  • Be Responsive

o Business addresses marketplace disputes quickly, professionally, and in good faith

  • Safeguard Privacy

o Business protects any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information

  • Embody Integrity

o Business approaches all business dealings, marketplace transactions and commitments with integrity

On a scale of A+ to F, Johnson, Kendall & Johnson, Inc. received a rating of A+. The factors that raised the rating for Johnson, Kendall & Johnson, Inc. include:

  • Length of time business has been operating
  • No complaints filed with the BBB
  • BBB has sufficient background information on this business

Johnson, Kendall & Johnson, Inc. BBB Business Review