Case Study :: Worker's Compensation

A large, regional multi-location retirement community was faced with uncontrolled worker's compensation losses. It was forced to accept a large deductible program with enormous premium risk potential.

What We Did:

JKJ was appointed the broker of record and we visited each location to determine what elements of the risk management program needed to be addressed, based on a comprehensive analysis of historical loss experience. We paid particular attention to claim reporting and disability protocols.

Our Recommendation:

• Develop strict risk management and safety accountabilities at each location.
• Maintain a monthly safety committee framework at each location.
• Develop and commit to a high level of communication for return to work and transitional duty.
• Maintain a quarterly component safety committee framework to monitor results and develop new strategies.

The Results:

• Losses in the first year were reduced comparatively by 70% and the client's program costs were reduced by almost 80%.
• This organization has consistently performed well below the loss levels prior to their commitment to change and develop accountabilities toward improvement.